AI Automation for Miami Small Business Owners
We build AI that actually works into your day-to-day operations — voice agents, workflows, integrations. Made for small business owners scaling without hiring more people.
THE CONFUSED OWNER
Every week another tool. ChatGPT, Claude, Make, n8n, Zapier, agents, copilots, integrations — the AI space moves faster than any owner can keep up with. You're not behind because you're slow. You're behind because most of what's sold doesn't deliver. AI demos that crash in production. Tools that don't talk to each other. Chatbots that frustrate customers. Hundreds of subscriptions and nothing connects. That's where we come in. We're not another tool you have to learn. We're the team that walks into your operation, sees what's actually broken, and builds AI infrastructure that runs in the background — quietly, reliably, while you sleep. No more AI slop. No more "let me circle back." Just systems that work.
WHY MIAMI NOW
Miami runs in two languages. With a 72% Hispanic market, it's the U.S. gateway to Latin America — bilingual business is a structural advantage, not an afterthought. Add a fintech scene that grew 63% in two years, the nation's second-largest medical district, and neighborhoods like Brickell and Wynwood reinventing themselves constantly. The U.S. Census counts 215,000+ establishments with under 500 employees — the largest small-business market in the Sun Belt. But Miami moves at international speed, and customers expect answers now — in English or Spanish. The owner ends up running the front lines instead of growing the business. What Miami owners need is an integrated system — AI handling calls, chat, and social, in both languages, around the clock. Built by a bilingual team that gets it. That's what we build.
WHAT WE BUILD
Four ways we plug AI into your operations. Not sure which fits? That's exactly what the free Strategy Session is for. Don't Know Where AI Fits Your Business? AI Strategy & Readiness Audit — A 2-4 week deep dive that maps your operations and shows you exactly where AI saves you money, where it doesn't, and what to build first. No pitch deck — a roadmap you can act on. Stop Losing Customers Across Every Channel AI Customer Concierge — Voice + Chat + Social AI agents trained on your brand. Same voice on every channel. 24/7. This is what we built for PMI Memphis as Shelby — and what answers every call to Myappics as Linda, our own AI concierge at (877) 730-8785. Stop Drowning In Admin Work AI Workflow Automation — Backend AI agents that automate the operational work slowing your team down: data entry, document processing, lead handling, follow-ups. We start by looking at how your business actually runs, then build the AI around it. Want Us To Run Your AI So You Don't Have To? Fractional AI Team — We become your embedded AI team. Strategy, builds, optimization, new features — all administered by one accountable team. Founder-grade attention from Carlos and Miguel. Limited to 5 active engagements. And across everything we build: decide with data, not gut feeling. Your business data already holds the answers — they're just buried. We build AI agents that analyze your sales, customers, operations, and finances, and tell you what's happening and what to do next.
TRACK RECORD
We're a Sun Belt team, Memphis-based, on the ground in Miami when it matters — and we work in both English and Spanish, which in Miami isn't a bonus, it's the baseline. We don't have a Miami office, but we build AI for owner-led businesses across the region, and the results travel. PMI Memphis — the Project Management Institute's Memphis chapter — came to us with an outdated digital presence: "no presence, hard to find, not appealing," said their President, Stefanie Schwegman. We built Shelby, their AI Customer Concierge — handling members 24/7 across phone, social media, and website chat in one brand voice — plus a rebuilt digital presence. The result: 300%+ uptick in online reach and exposure. "I loved it," Stefanie said of Shelby. "Absolutely. That is why I want you to present at the Global Summit this year." — Stefanie Schwegman, President, PMI Memphis PMI invited our founder, Carlos Gil, to present the case at the PMI® Global Summit 2026 in Detroit. Today they work with us as their Fractional AI team, expanding into Sponsor Discovery. We also work with Duvoll Education, where AI agents that enroll students automatically save roughly 20 hours a week of manual work. The systems we built for the region — bilingual by default — we bring to Miami owners.
OUR METHOD
Step 1 — Free Miami Strategy Session (30 min) Before you commit to a paid audit or any build, take the free 30 minutes. We talk through what you actually need, where AI fits your operation (and where it doesn't), and how we'd help. No pitch, no pressure — most owners leave knowing their exact next step, whether that's working with us or not. Step 2 — Build the System (4-8 weeks) We design and integrate your AI infrastructure. Weekly check-ins. You see what we're building before it goes live. No black-box deliverables. Step 3 — You Run It. We Stay On Standby. The system is yours. Your team operates it. We're a message away when you need adjustments, new automations, or scale-ups.
FAQ's
Are you based in Miami? We're a Sun Belt team — Memphis-based, on the ground in Miami when it matters, working in English and Spanish. Our founder, Carlos Gil, runs U.S. and Mexico operations (and is a native Spanish speaker); our co-founder and CTO, Miguel Roa, leads engineering from Barcelona, serving Europe. Bilingual business is home turf for us. Can the AI agents handle customers in both English and Spanish? Yes — that's a core reason Miami businesses work with us. Your AI Concierge handles calls, chat, and social in both languages, switching naturally based on the customer. In a 72% Hispanic market, that's not optional. How much does AI automation cost for a Miami small business? It depends on what we build — scope, complexity, and ongoing support. Current pricing lives on our services page, and you get a precise quote after the free 30-min Strategy Session. We never quote blind. How long until I see results? First automations go live in 2-3 weeks; the full system in 4-8 weeks. For PMI Memphis, the 300%+ reach uptick landed within the first six months. What if I've tried automation tools before and they didn't stick? Here's why most automation fails: it's bolted onto a process that's already broken — so you just get broken, faster. We fix the workflow first, then automate it. That's why ours sticks. Do I need technical knowledge? None. If you can explain what's slowing you down — in English or Spanish — we handle the build. You run your business; we run the AI. What kind of businesses do you work with? Owner-led small businesses across Miami and the Sun Belt. We're industry-agnostic — what matters is whether AI fits how you operate, not your vertical.
Testimonial
Stefanie Schwegman
President & CEO PMI Memphis
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