Smart Blueprint
Smart Blueprint
Smart Blueprint
The Voice-Powered Practice
An AI Voice Agent system designed for medical practices to handle all inbound and outbound patient calls 24/7. It manages appointment confirmations, pre-visit instructions, and answers common questions by voice, freeing your human staff from thousands of repetitive phone calls.
Year:
2025
Year:
2025
Year:
2025
Industry:
Healthcare / Medical
Industry:
Healthcare / Medical
Industry:
Healthcare / Medical
Focus:
AI Voice Automation for Patient Calls
Focus:
AI Voice Automation for Patient Calls
Focus:
AI Voice Automation for Patient Calls
Deep Dive:
READ THE FULL ANALYSIS HERE
Deep Dive:
READ THE FULL ANALYSIS HERE
Deep Dive:
READ THE FULL ANALYSIS HERE
The Problem
The Problem
The Problem
our front desk is chained to the phone. Your staff spends countless hours making repetitive outbound calls to confirm appointments and provide pre-visit instructions. Meanwhile, inbound calls from patients with simple questions create long hold times, leading to frustration and a poor patient experience.
our front desk is chained to the phone. Your staff spends countless hours making repetitive outbound calls to confirm appointments and provide pre-visit instructions. Meanwhile, inbound calls from patients with simple questions create long hold times, leading to frustration and a poor patient experience.
You have a digital scheduling system, but patients still call. You have a patient portal, but they still call. This reliance on voice communication creates a massive operational bottleneck. You're forced to hire dedicated staff just to operate the phones, a costly and inefficient solution for tasks that are fundamentally repetitive.
Reduction in outbound confirmation calls
-90%
Reduction in outbound confirmation calls
-90%
Reduction in outbound confirmation calls
-90%
Instant response to inbound patient calls
24/7
Instant response to inbound patient calls
24/7
Instant response to inbound patient calls
24/7
Staff availability for in-person patient needs
+40%
Staff availability for in-person patient needs
+40%
Staff availability for in-person patient needs
+40%
Solution
Solution
Solution
We engineer and deploy a HIPAA-compliant AI Voice Agent that integrates with your existing systems. It becomes your practice's primary voice channel, handling both inbound and outbound calls with a natural, professional voice.
We engineer and deploy a HIPAA-compliant AI Voice Agent that integrates with your existing systems. It becomes your practice's primary voice channel, handling both inbound and outbound calls with a natural, professional voice.
Outbound: The AI agent automatically calls every patient 24-48 hours before their appointment to confirm, offer directions, and provide pre-visit instructions ("remember to fast after midnight"). Inbound: When patients call, the AI answers instantly, handling requests like "What are your hours?" or "I need to confirm my appointment," without ever putting someone on hold. Why this worked: - It automated the single most time-consuming task: outbound confirmation calls. - Patient satisfaction increased by eliminating hold times for common questions. - It freed up thousands of dollars in salary costs, allowing staff to be reallocated to higher-value, patient-facing roles.
OUR ENGINEERING PHILOSOPHY
OUR ENGINEERING PHILOSOPHY
OUR ENGINEERING PHILOSOPHY
A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.
A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.
A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.
A PATIENT'S EXPERIENCE BEGINS THE MOMENT THEY PICK UP THE PHONE. A HUMAN VOICE IS ESSENTIAL, BUT IT DOESN'T ALWAYS HAVE TO BE A HUMAN'S TIME. WE ENGINEER AI VOICE SYSTEMS THAT PROVIDE INSTANT, PROFESSIONAL SERVICE, ALLOWING YOUR HUMAN TEAM TO DELIVER THE EMPATHY AND CARE THAT ONLY THEY CAN.
Carlos Gil
Creative Growth Engineer
Carlos Gil
Creative Growth Engineer
Carlos Gil
Creative Growth Engineer
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MAP YOUR AUTOMATION ROADMAP
30-MINUTE BLUEPRINT SESSION
In our first 30 minutes, we will identify the single biggest automation opportunity in your business and map out a 3-step pilot plan. You will leave with a concrete strategy, whether you choose to work with us or not.
Miguel Roa
Co-Founder & AI Research
MAP YOUR AUTOMATION ROADMAP
30-MINUTE BLUEPRINT SESSION
In our first 30 minutes, we will identify the single biggest automation opportunity in your business and map out a 3-step pilot plan. You will leave with a concrete strategy, whether you choose to work with us or not.
Miguel Roa
Co-Founder & AI Research
MAP YOUR AUTOMATION ROADMAP
30-MINUTE BLUEPRINT SESSION
In our first 30 minutes, we will identify the single biggest automation opportunity in your business and map out a 3-step pilot plan. You will leave with a concrete strategy, whether you choose to work with us or not.
Miguel Roa
Co-Founder & AI Research
13
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READY FOR INSIGHTS?
ELEVATE YOUR VISION.
Subscribe to our Monthly Insights and receive perspectives that help you think further, make better decisions, and keep evolving.
13
READY FOR INSIGHTS?
ELEVATE YOUR VISION.
Subscribe to our Monthly Insights and receive perspectives that help you think further, make better decisions, and keep evolving.